Shipping policy

Shipping Policy

Shipping Options and Delivery Times

1. Standard Shipping:

   • Delivery within 5-7 business days.

   • Available for all orders.

   • Shipping cost:  Shipping costs are calculated at checkout based on the delivery destination.

2. Expedited Shipping:

   • Delivery within 2-3 business days.

   • Available for all orders.

   • Shipping costs are calculated at checkout based on the delivery destination.

3. Priority Shipping:

   • Delivery within 1-2 business days.

   • Available for all orders.

   • Shipping costs are calculated at checkout based on your location.

Order Processing

1. Processing Time:

• Orders are processed within 1-2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

2. Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• You can track your order on our website or through the carrier's website.

Shipping Restrictions

1. Address Restrictions:

• We do not ship to international destinations not listed at checkout.

• We are able to ship to P.O. Boxes, APO/FPO addresses.

Taxes

1. Taxes and Duties:

• Sales tax is applied to orders shipped to applicable states.

Delivery Issues

1. Delayed or Lost Orders:

• If your order is delayed or lost, please contact our customer care team at hello@instabombs.com.

• We will work with the carrier to resolve the issue as quickly as possible.

2. Damaged Orders:

• If your order arrives damaged, please contact hello@instabombs.com within 5 days of delivery.

• Provide photos of the damaged packaging and product to expedite the resolution process.

3. Undeliverable Packages:

• If a package is returned to us as undeliverable, we will contact you to arrange re-shipment or issue a refund. If we cannot reach you within 5 days, we will refund your order.

Customer Care

For any questions or concerns about your order or our policies, please contact us at hello@instabombs.com.

Refund, Return, and Exchange Policy