Refund policy

Refund Policy

At INSTABOMB, we prioritize customer satisfaction and understand that unexpected flavor experiences can occur. However, please note that we are unable to provide refunds if you are not pleased with the flavor of our products. We strongly encourage customers to carefully examine product descriptions and ingredients prior to making a purchase.

In the rare event of a product defect that is not related to shipping damage, we will issue a refund. If you encounter such an issue, please contact us with a detailed description of the problem.

Refund Eligibility

Before Shipment: Refunds are available only if the order has not yet been shipped. Our processing time is typically within 1-2 business days, so please get in touch with us promptly if you need to cancel your order.

Damaged Products: If your product arrives in a damaged state, please contact us immediately at hello@instabomb.com. We will assess the situation and, if appropriate, send you a replacement order.

Non-Refundable Situations
Perishable Products: Since INSTABOMB offers perishable items, we do not accept returns or exchanges. This policy helps maintain the highest standards of safety and quality in our products.

Thank you for choosing INSTABOMB!

 

Customer Care

For any questions or concerns about your order or our policies, please contact us at hello@instabombs.com.